Tag: training

Thank you for calling…

How may I help you today?  Yes!  I passed my sign offs for training, and I did really good.  The trainer was even awed, but really, he wasn’t because he had confidence in me.  In fact in the whole class, there are just a few more sign offs that need to be done in this training class, and we graduate on Friday.  Yes!  I am now an Agent for a known purple and orange shipping company, for the website.  Anyhoo, I am still getting my shipping legs underneath me, I took a couple of calls today, oh my, but it is what it is, people are going to be people, the most part they were nice, and understanding, there were some that were not to stellar, but hey, not going to complain at this time in my life, I am blessed to have a job. Will get schedules Friday, it will be the 1 to 10pm spot for now, after 6 weeks, then we can bid on what schedules we want, I think for right now, I am going to keep what they give, there will be more time in the evening to get a better grip on the job at hand.  Stay tuned.

This has been a pretty exhausting week, and it is still not complete.  So I have been contemplating going down town this Saturday, to check out the last days of south by, ah, so much to think about.  If it happens, it happens, if it don’t  you won’t hear or see it.

I am now on season two of Arrow, this show is amazing.  Totally love it, totally.  I am now in season three or is it four of Agents of Shield, whatever it is, this show totally rocks as well.  2016, shaping up to be a good year in television.

So on that note, I need to get to my shows, stay tuned friends, family, and online readers.  I will keep you as informed as I can through my blog.  Enjoy your night.

 

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Mountian… Meet Mole Hill!

I am petrified, scared, so scared.  This training I am in, has got me so scared to move forward.  I know I am making a mountian out of a mole hill, but I have always been scared to move forward in one way or the other.  I am three weeks into this and I so want to run, and hide, I absolutely want to quit!  I feel, it is because the thought of talking to people over the phone and not wanting to fail is giving me anxiety.  Tomorrow, we do live hot seats, and it terrifies me, I have avoided doing them, but there is no escape for tomorrow, tomorrow, I will have to take live calls.  Sure the teacher will be right there, but it still terrifies me like no other.  Tomorrow is payday, and all day long I have been thinking of ways to quit this, just not even come back, but I feel so guilty, that I have talked myself out of it.  for one I don’t want to disappoint my mom, she is so proud of me, then I don’t want to disappoint my trainer, he has spent time and effort, plus the recruiters that I interviewed with, thought well enough of me, and I impressed them, that they offered me on the spot to be able to go through this training.  Of course myself, I don’t want to disappoint myself, I just want to do well, and get past this anxiety, and be able to prove to myself that I do have what it takes to do this, to move forward, and to make something more of myself.  I am terrified.  I want to crawl in a corner, ball up and cry, but I have to keep it together, I have to push myself forward.  I can’t quit.  I have to keep going.  So I am going to stick this out; until the end, and if I make it, I make it, and if I don’t well, back to putting in applications.  I am so scared, so very scared.

Week One Down

Booya!  I made it through week one of my training, and there was a point in the beginning of the week, that I did not think I could do it, but as the days went on, and through Thursday, I started to feel that, this is really attainable.  I mean, I am still scared, because I really don’t know how to talk to people over the phone, meaning that I get nervous when I have to say more than a couple of words, it is strange will have to go into that at another day, but I do believe I am soaking it all in, we have lots and lots to cover, and I feel more like I will be able to do this.  Plus, the instructor is so funny, and cool, he makes it worth while, we started out as a class of 30, now we are a class of 26, hopefully I am able to keep in there as well.  We take our test on Monday, over all that we covered for the week.  I feel good this week.  I have today and tomorrow off, but back at it again Monday for week two.  Will definitely keep all updated on how things are going.  For now, I and my mom are off to the mall to do some retail therapy.  So here’s to Keeping it fly.

Call to duty…

Jury duty that is.  Ah, I do know that it is my duty to serve on it, but that does not mean I have to like it, because I do not.  Especially with me just starting this training for this new job, but there is nothing much that can be done about that, so in two weeks I have to report to court.

Next week I start training and I am nervous, this is pretty much different from my last job, where I will actually be talking to people.  Excited and nervous, oh boy that makes for tummy troubles.

The weather have been absolutely gorgeous here in Austin, of course the cold weather is going to peek back in this week, starting tonight, but I know that pretty sun, will come perking it’s way back in, just have to hold on, because as we all know, I love sunny warm days.

Well, I almost forgot that today happens to be the first day of February, good-bye to January, and hello to February.  Here’s hoping that February brings nothing but greatness.  Now get out there and enjoy if possible.

It’s Official

I did well on the assessment and I am now an official employee of interactions.  I do not work this weekend, but will start next.  I did well.  I felt I was going to do well, and all my other classmates did well also, we all passed our assessments.  Of course I was not worried about it one bit, I knew, just had that feeling that all was going to be fine.  Just now have to get fingerprinted for the job, and the rest is pretty much history.

I have work tomorrow morning at party city, then Sunday will be my last day working there.  Ah, will finally get a sit down job, will be off my feet and out of the public eye.  New year, new ventures, it’s all good.

Today has been a beautiful sunny day, after training, me and my mom went to the shops at the arbor, and I introduced her to Sam Moon, she went into overload.  The next time she comes down, I know exactly where we will be going.  Then we stopped and ate at Pot belly sandwich.  It was a first for both of us, and we enjoyed it very much.  Yes, this trying new places to eat is fun, fun, fun on a bun.

Well time to disperse all this happiness, and get in a movie before I head off to bed.  Keep it fun and safe friends and readers.

Beyond 365

Day 67:

Today I am…  Ready for the day.  I am up and fully awake this morning, I mean really awake.  I am having breakfast and listening to Chip Ingram, while my mom is asleep in the bedroom.  Today is the last day of our training, and we get our assessments and then more lectures on what is what, then find out what our schedules will be.  I am pretty excited.  Stay tuned.  Then finally going to get around to taking my mom to Sam Moon, and the other shopping centers at the shops at the arbor.  This should be really fun today.  Oh yes, can you believe it is Valentine’s Day already.  Oh ho-hum really.  The truth is, that I am glad that I have so much going on, it does take my mind off of not having valentines to spend and do all those things for.  For me, today will be just another day, a day of enjoying with my mom.  Oh that day will come, when I am not longing for that valentines’ love.  But until then, life goes on, and at the moment it is just another day, filled with sweet treats, and flowers lol.  Here’s to your Valentine’s Day…  May it be filled with bears, hearts, balloons, and plenty of chocolates.  Also take time to tell your loved ones, how much they mean to you, and how much you appreciate them.

So my friends, time to get ready to get out and be fabulous.  Enjoy your day where ever you are.

Today I am…  Ready for the day.

I got a feeling…

That all is going to be alright, indeed, indeed.  Usually when I apply to call center jobs, get interviews and some training, I always feel anxious and like I have made a big mistake, because it is too much.  Well let me tell you, I have none of that feeling here.  In fact I feel really good.  Tomorrow is the last of the training, and we will each be assessed to see if we know our stuff, yes there are things I need to get better at of course, but I feel really good that I know the just of how this stuff works, and tomorrow, when I go in and at the end of the day when we get our assessments, I know that I am going to be well.  Indeed my friends and reader’s I feel really good about this new venture.  Stay tuned.